Optimist Park Street Improvements

Great two-way team communication and
community engagement ensures property owner buy-in, overall project success, and improved livability for residents.

Accessibility and infrastructure enhancements to the Optimist Park neighborhood in Billings, Montana were part of a two-phase project that included comprehensive survey, design, construction administration consultation services, and community engagement.

The success of projects that directly impact residents relies heavily on establishing two-way communication and buy-in from the start. This was achieved by developing exhibits depicting the proposed improvements and including them along with a letter providing project details, plans for a neighborhood meeting, and contact information for the project team. This community-focused approach allowed property owners to feel included and at liberty to provide feedback. The result; significant support and minimal grievances from property owners during the construction process.

Among the project’s design challenges was the retrofitting of street improvements, particularly the introduction of curb and gutter along streets that didn’t previously have them, as well as making a roadway fit vertically without causing drainage or access problems on private property. These challenges were met head-on with iterative thinking and good communication at all levels.

DELIVERABLES

• Comprehensive Survey
• Street, Curb and Gutter Design
• Drive Approach and Sidewalk Design
• Multiuse Trail Design
• Construction Administration
• Storm Drain System Design
• Water Main and Infrastructure Design
• Community Engagement